• sbv@sh.itjust.worksEnglish
    212·
    10 days ago

    Does this mean I’ll have to lose my own mail?

    Edit: In the past year, Canada Post has lost: registration stickers for my car, a requisition from a doctor, bills, and magazines. I’ve requested a trace on my mail to sort out the problem, but I haven’t heard anything in the two months since the request.

      • Swordgeek@lemmy.ca
        18·
        5 days ago

        No, it is NOT management sorting and delivering mail to the wrong addresses, over and over.

        • setVeryLoud(true);@lemmy.ca
          9·
          9 days ago

          I understand that it’s the employees sorting and delivering the mail, but you need to look at the bigger picture and not immediately jump to blame the product of a broken system.

          Management sets the working conditions, policies, and provides resources (or sometimes fails to).

          Mistakes can often be traced back to issues like understaffing (possibly due to low wages), lack of proper training, or unreasonable expectations - all of which are decisions made by management.

          If management practices improve, the overall performance and accuracy of the workforce will likely improve as well.